Todays Manager requires the highest level of performance from each and every member of staff. Coaching and mentoring are two of the most important skills required of the successful manager.
Programme Objectives: State what is meant by mentoring and coaching. List the critical steps to follow when coaching. Demonstrate an understanding of the role of the successful mentor. List the benefits of successful coaching and mentoring. Describe both coaching and mentoring as a development tool. Define the checklist for the ideal mentor. State how to use their influence in order to gain commitment. Demonstrate a clear understanding by carrying out mentoring and coaching role play scenarios.
Developed for:
All Department Leaders and Line Management who supervise a number of management and staff.