Managing People Effectively

An intensive two day course will allow delegates to develop skills and gain knowledge required by managers at all levels. The content combines management, delegation, motivation, problem solving, decision making and ensuring the correct management attitude.

Programme Objectives:
Describe a systematic approach to decision making and problem solving.
Demonstrate the critical steps to follow for successful delegation.
Understand the importance of good interpersonal skills for the people manager.
Demonstrate own understanding of conflict management techniques.
Demonstrate successful feedback techniques.
State the critical steps to follow ensuring effective communication.
Describe how to create a motivated workforce.
State the generally accepted leadership styles.

Developed for:
Managers in the early stage of their managerial career working to develop a broad range of managerial techniques. Managers who wish to extend and challenge their current skill level and knowledge base.

Duration:
2½ days

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